Last updated: 30 July 2026 | Effective date: 30 July 2026
Important Notice — Minimum Age Requirement
Access to certain resort services — including the Aurum Casino Lounge — is strictly limited to individuals who are 21 years of age or older. By accessing this website, you confirm that you are of legal age in your jurisdiction to engage with gambling-related content.
1. Acceptance of Terms
These Terms of Use ("Terms") govern your access to and use of the Aurum Grand Resort website at aurumgrand.com ("Site") and any related services. By accessing the Site, you accept and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Site.
2. Use of This Website
You agree to use this Site only for lawful purposes and in a manner that does not infringe the rights of others. You must not:
- Attempt to gain unauthorised access to any part of the Site or its infrastructure
- Transmit any unsolicited promotional material (spam)
- Scrape or harvest data from the Site without written permission
- Use the Site for any purpose that is fraudulent, unlawful, or harmful
- Impersonate any person or misrepresent your identity or affiliation
3. Reservations & Bookings
All reservations made through this website are subject to availability and the specific terms and conditions applicable to each room category, package, or service. Rates, availability, and policies are subject to change without notice. Reservation confirmations are conditional upon receipt of payment or guarantee as specified at the time of booking.
4. Casino & Gaming Services — Responsible Gaming
The Aurum Casino Lounge is operated under a valid licence in accordance with applicable gaming law and regulations. The following conditions apply to all gaming services:
- Access is strictly limited to persons aged 21 years or older. Valid government-issued photo identification is required upon entry. No exceptions will be made.
- Gaming is provided purely as a form of entertainment. There is no guarantee of winning, and past performance does not indicate future results.
- Gambling should be approached responsibly. We strongly encourage guests to set personal limits on time and money spent gaming.
- Aurum Grand Resort reserves the right to refuse entry or suspend access to any guest at its sole discretion.
- Self-exclusion options are available. Guests who wish to exclude themselves from gaming facilities should speak to a member of our Gaming Operations team.
If gambling is causing harm to you or someone you know:
National Problem Gambling Helpline: 1-800-522-4700 (24/7, free, confidential)
National Council on Problem Gambling: ncpgambling.org
5. Intellectual Property
All content on this Site — including text, images, graphics, logos, and software — is the property of Aurum Grand Resort or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
6. Disclaimers
The Site and its content are provided on an "as is" basis without warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free from viruses. Aurum Grand makes no warranties as to the accuracy, completeness, or suitability of any information on the Site.
7. Limitation of Liability
To the maximum extent permitted by applicable law, Aurum Grand Resort shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or services, including loss of revenue, data, or goodwill.
8. Third-Party Links
Our Site may contain links to third-party websites. These links are provided for convenience only. We do not endorse, control, or assume responsibility for the content or practices of any linked third-party sites.
9. Governing Law
These Terms shall be governed by and construed in accordance with applicable law. Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the competent courts of the relevant jurisdiction.
10. Changes to These Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site following the posting of changes constitutes acceptance of those changes.
11. Contact
For questions about these Terms, please contact us at [email protected] or write to 1 Aurum Grand Promenade, Grand Highland Estate, Reservation Hills, AH 10001.