Legal

Cookie Policy

Last updated: 30 July 2026  |  Effective date: 30 July 2026

1. What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They are widely used to make websites work efficiently, remember your preferences, and provide information to the website owner. Cookies cannot harm your device and do not contain personally identifiable information on their own.

2. How We Use Cookies

The Aurum Grand Resort website (aurumgrand.com) uses cookies for the following purposes:

2.1 Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be disabled. They include session management, security tokens, and age-verification confirmation. Without these cookies, services you have requested cannot be provided.

  • ag-age-confirmed — Stores your confirmation that you meet the minimum age requirement (session storage; deleted when browser tab is closed)
  • ag-cookies-accepted — Stores your cookie consent preference (local storage; expires after 12 months)

2.2 Functional Cookies

These cookies enable enhanced functionality such as remembering your language or region preference, personalising your experience, and storing reservation preferences.

2.3 Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This helps us improve the design, content, and functionality of aurumgrand.com. Analytics data is collected in an anonymised or pseudonymised form where possible.

2.4 Marketing Cookies

With your explicit consent, we may use marketing cookies to serve relevant advertisements on third-party platforms and to measure the effectiveness of our advertising campaigns. These cookies track your browsing across websites.

3. Third-Party Cookies

Some cookies are placed by third parties who provide services on our behalf. These may include analytics providers (such as Google Analytics), booking engine providers, and social media plugins. These third parties have their own privacy policies, which we encourage you to review.

4. Managing Your Cookie Preferences

When you first visit our website, you will be presented with a cookie banner that allows you to accept all cookies or choose essential cookies only. You can change your preferences at any time by:

  • Refreshing your browser and responding to the cookie banner again (after clearing your local storage)
  • Adjusting your browser settings to block or delete cookies
  • Using opt-out tools provided by advertising networks

Please be aware that disabling certain cookies may affect the functionality and personalisation of your website experience.

5. Cookie Retention Periods

Session cookies are deleted when you close your browser. Persistent cookies remain on your device for a set period (typically 12 months) unless deleted earlier. Please refer to individual cookie descriptions above for specific durations.

6. Contact Us

If you have any questions about our use of cookies, please contact us at [email protected].